Ticket management
How to resell your ticket publicly or privately
Event organisers have the option to allow tickets to their event to be listed for public or private resale. If you are no longer able to use your ticket and would like to sell it to someone else, simply check in your Quicket account to see if this is ...
Ticket transfers vs edits & when to use each
Ticket transfers This should be used if you ordered a ticket for someone else and that ticket is now in your Quicket account. We highly, highly recommend transferring the ticket to the person you purchased for because, while you are responsible for ...
How to view and update your invoice for a ticket purchase
To view and edit the details of your invoice, start off by logging in to your Quicket account here and going to My Tickets. Find the tickets you'd like to edit, and click Edit Invoice under the Actions menu. A window will pop up where you can edit ...
How to transfer tickets to someone else
The most secure way to give a ticket to someone else is to transfer the ticket from your Quicket account. This will remove the ticket from your account and put it into the recipient's Quicket account with a new barcode (if the recipient does not have ...
How to change your ticket details
As long as the event organiser has allowed ticket edits for the event you're attending, you can make changes to your ticket details right from your Quicket account. Please note this option should not be used if you're giving away your tickets. The ...
Can I cancel or refund my booking?
Please note that refunds are not guaranteed for every event and are at the discretion of the event organiser. For more information on our refund policy, see our terms and conditions. If refunds are allowed by the organiser, and in the case of ...
Where can I find my tickets?
You've ordered tickets, but you're unable to find them or accidentally deleted your ticket confirmation email. Don't worry - we've stored your ticket in a couple places, so you never need to worry that it's lost. Check your email account Your tickets ...