How to view and update your invoice for a ticket purchase

How to view and update your invoice for a ticket purchase

If you ordered tickets and chose to pay by EFT, you'll be sent an email with an invoice and our banking details. If you need to edit any details on your invoice or if you chose to pay by card or SID Instant EFT, you can find your invoice in your Quicket account that we created for you during the booking process.

To view and edit the details of your invoice, start off by logging in to your Quicket account here and going to My Tickets. (Having trouble with your password? Click here for help.)

Find the tickets you'd like to edit, and click Edit Invoice under the Actions menu. 


A window will pop up where you can edit the details of your invoice. You can add your Company name, billing address, VAT number, or any other information you need.

Then click on View Invoice under the Actions menu. 
Below is an example of the invoice format. Once you're happy, you can download the invoice by hitting Ctrl + P on your keyboard and choosing to save as PDF.


    • Related Articles

    • Your event summary and tax invoice

      Your event has ended, and you'd like to get a financial breakdown of your event and grab your tax invoice, if you're VAT registered. Note that the tax invoice in your event dashboard is for VAT purposes only and is not to be paid manually; Quicket ...
    • How to update my event statement and tax invoice details

      There are a couple places where you can update your details that are displayed on your event statement and tax invoice. If you've already created your event, start by logging into your Quicket account, and go to Organiser Hub -> My Events then click ...
    • How to add, edit and delete ticket types

      To complete the event creation form, you need to create at least one ticket type, but you can add more ticket types, edit your current ticket types or delete ticket types from your event dashboard at any time after your event is created. Start by ...
    • How to update your default ticket type settings

      You're creating or managing the tickets for your event, and need to set your purchase limits, sales dates and ticket descriptions. You'll start creating your ticket types in Step 3 of event creation, but you can always edit these and add more ticket ...
    • How to change your ticket details

      As long as the event organiser has allowed ticket edits for the event you're attending, you can make changes to your ticket details right from your Quicket account. Please note this option should not be used if you're giving away your tickets. The ...