How to view and update your invoice for a ticket purchase
If you ordered tickets and chose to pay by EFT, you'll be sent an email with an invoice and our banking details. If you need to edit any details on your invoice or if you chose to pay by card or SID Instant EFT, you can find your invoice in your Quicket account that we created for you during the booking process.
Find the tickets you'd like to edit, and click Edit Invoice by Options. If you chose to pay by EFT and your order hasn't been confirmed or cancelled, check under the Provisional tab.
A window will pop up where you can edit the details of your invoice. You can add your Company name, billing address, VAT number, or any other information you need.
Then click on View invoice by Options to check if it is displaying correctly.
Once you're happy, you can download the invoice by hitting Ctrl + P on your keyboard and choosing to save as PDF.
Your event summary and tax invoice
Your event has ended, and you'd like to get a financial breakdown of your event and grab your tax invoice, if you're VAT registered. Note that the tax invoice in your event dashboard is for VAT purposes only and is not to be paid manually; Quicket ...
How to update my event statement and tax invoice details
There are a couple places where you can update your details that are displayed on your event statement and tax invoice. If you've already created your event, start by logging into your Quicket account, and go to Organiser Hub -> Manage Events then ...
Can I edit my ticket details more than once?
The short answer is no. Ticket edits for AfrikaBurn are only meant to be used in a case such as you made a typo in your details at checkout and now need a quick fix. Ticket edits are not meant to be used if you are giving a ticket to someone else and ...
How to add, edit and delete ticket types
To complete the event creation form, you need to create at least one ticket type, but you can add more ticket types, edit your current ticket types or delete ticket types from your event dashboard at any time after your event is created. Start by ...
My ID or passport number is not accepted when editing my ticket details
If you haven't created a Burner Bio or updated your Burner Bio since the 2016 Burn, you won't be able to add your details to an AfrikaBurn ticket until you create a Bio or login to your account to update your bio on the AfrikaBurn website here. Once ...