How to update your default ticket type settings
You're creating or managing the tickets for your event, and need to set your purchase limits, sales dates and ticket descriptions.
You'll start creating your ticket types in Step 3 of event creation, but you can always edit these and add more ticket types from your event dashboard. To find your ticket types from the event Dashboard, select Manage Checkout -> Ticket Types.
Click the arrow icon next to the ticket type you've created.
Ticket type settings
You can customise the following fields for each ticket type you create:
Sales start date & time:
select the date and time that you want to start selling this ticket type.
Sales end date & time: select the date and time that you want end sales for this ticket type.
Ticket description: the details of your ticket type. What you enter here appears as a pop-up when guests hover over the information (i) icon next to the ticket name on your event page.
Ticket stub information: enter your terms and conditions, age restrictions, and other event information here. Only the first 500 characters will be shown on the ticket.
Data collection: these are the details that Quicket collects by default. You can add more details to collect from the Collect Info section in your dashboard. You can find more help on that here.
Minimum tickets per order: the minimum number of tickets that can be purchased in a single order. Guests will not be able to purchase less than this amount.
Maximum tickets per order: the maximum number of tickets that can be purchased in a single order. Guests will not be able to purchase more than this amount.
Tickets available in increments of: if you have an event where guests can only purchase tickets in groups of 2 or 3, etc, you'll want to specify that here. Note that you'll want to still keep the ticket price per single ticket , otherwise guests may be over-charged.
Maximum tickets per user: the maximum number of tickets that a user can book regardless of whether they have one order or multiple orders. For example, if set to 10, users can make one booking of 10 tickets, or two bookings of 5 tickets but will not be able to buy more than 10 tickets total.
Ticket type valid from date: if this ticket type is only allowed to be scanned in during a specific period of time at your event, enter the start date & time of that period here.
Ticket type valid to date: if this ticket type is only allowed to be scanned in during a specific period of time at your event, enter the end date & time of that period here.
Scan success colour: when tickets are successfully scanned in at the door, they will flash the colour you choose from this menu. (This is great if you need door staff to easily and quickly know when a certain ticket type holder checks in, e.g. VIP or sponsors).
Upload image: If you have artwork for your event, you can upload your own ticket design for your ticket types. The image uploaded will appear on the ticket just below the ticket information, barcode and QR code.
Hide this ticket from your event page: check the box next to this field if you don't want this ticket type to be visible on your event page. You can create access codes for certain guests to be access hidden tickets. More information on creating access & discount codes here .
Sell at the door: check the box next to this field if you want this ticket type to appear for your Door Sales at your event. Click here for help with door sales.
Be sure to click the button Save Tickets at the bottom of the page to save all changes made.
Sales end date & time: select the date and time that you want end sales for this ticket type.
Ticket description: the details of your ticket type. What you enter here appears as a pop-up when guests hover over the information (i) icon next to the ticket name on your event page.
Ticket stub information: enter your terms and conditions, age restrictions, and other event information here. Only the first 500 characters will be shown on the ticket.
Data collection: these are the details that Quicket collects by default. You can add more details to collect from the Collect Info section in your dashboard. You can find more help on that here.
Minimum tickets per order: the minimum number of tickets that can be purchased in a single order. Guests will not be able to purchase less than this amount.
Maximum tickets per order: the maximum number of tickets that can be purchased in a single order. Guests will not be able to purchase more than this amount.
Tickets available in increments of: if you have an event where guests can only purchase tickets in groups of 2 or 3, etc, you'll want to specify that here. Note that you'll want to still keep the ticket price per single ticket , otherwise guests may be over-charged.
Maximum tickets per user: the maximum number of tickets that a user can book regardless of whether they have one order or multiple orders. For example, if set to 10, users can make one booking of 10 tickets, or two bookings of 5 tickets but will not be able to buy more than 10 tickets total.
Ticket type valid from date: if this ticket type is only allowed to be scanned in during a specific period of time at your event, enter the start date & time of that period here.
Ticket type valid to date: if this ticket type is only allowed to be scanned in during a specific period of time at your event, enter the end date & time of that period here.
Scan success colour: when tickets are successfully scanned in at the door, they will flash the colour you choose from this menu. (This is great if you need door staff to easily and quickly know when a certain ticket type holder checks in, e.g. VIP or sponsors).
Upload image: If you have artwork for your event, you can upload your own ticket design for your ticket types. The image uploaded will appear on the ticket just below the ticket information, barcode and QR code.
Hide this ticket from your event page: check the box next to this field if you don't want this ticket type to be visible on your event page. You can create access codes for certain guests to be access hidden tickets. More information on creating access & discount codes here .
Sell at the door: check the box next to this field if you want this ticket type to appear for your Door Sales at your event. Click here for help with door sales.
Be sure to click the button Save Tickets at the bottom of the page to save all changes made.
Creating group discount ticket types
To create group tickets, Add a Paid Ticket.
Enter the ticket name and set the ticket price per ticket.
After that, just set the minimum and maximum tickets per purchase to the same number.
Group tickets
Example: You have an event where guests must arrive in groups of 4, and tickets to your event are R100. Creating a ticket type for groups of four people would look like this:
Guests will then only be able to purchase tickets in multiples of 4 at R100 per ticket, for a minimum purchase total of R400.
Discounted group tickets
To offer a bulk discount that takes a percentage off the total order amount, see our help article on bulk discounts . Otherwise, see below for help offering a special such as '3 for 2 tickets.'
Example: Tickets to your event are R100, and you are offering a special where guests can buy 3 tickets for the price of 2 for a total minimum purchase of R200. You will need to make the ticket price R66.66, so that 3 tickets add up to R200. You'll want to set the minimum tickets per purchase to 3 and available in increments of 3 (you can also set the maximum tickets per purchase to 3 to cap orders at 3 tickets).
Just make sure you click Save Tickets to finish, and you're done!
Please don't hesitate to email us on
support@quicket.co.za if you need any help with your ticket types.
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