Knowledge Base Event organisers Marketing your event Quicket tools

            Create promotional codes to reveal discounts or hidden tickets

            You can create promotional codes for guests to reveal hidden ticket types, to apply a discount on select tickets, or to offer guests a special discount for buying tickets in bulk.

            To create promotional codes, log into your Quicket account and go to
            My Events then Manage Events. Select Manage next to your event and from the menu of your dashboard, choose Promote and then Promotional Codes.Click Add new code to get started.



            Click Add new code to get started.


            Create a single code

            You can create a single code with multiple uses that can apply to as many of your ticket types as you'd like.



            Code text: enter the code that guests will need to use to receive their discount or reveal hidden ticket types. Try using something short and easy to type but that would also be hard to guess.

            Bulk discount: set a discount based on the amount of tickets being ordered. See the help article on bulk discounts for more information.

            Is it an access code?: slide to YES if you would like this code to reveal hidden ticket types you have created. (Scroll down below to see help hiding your ticket types.)

            Discount amount: if you're creating a code that should apply a discount to the guest's purchase, you'll want to specify the monetary amount discounted or the percentage to be discounted under Discount amount. Guests will be able to see the discounted amount after they enter their code and click Apply on the event page.

            Note that you can make tickets that are both discounted and hidden by checking Is access code as well as entering a discount value. When guests enter the code on the event page, the hidden ticket type will appear with the discount applied.

            Number of uses: the total number of tickets that can be ordered using the code you've created.

            Select tickets: select which ticket types you'd like this code to apply to. If you don't select any tickets, this code will not apply a discount or reveal hidden ticket types.

            Add to list:
            you can create lists to group your codes for ease of reference later on. E.g. if you have a special discount for sponsors, you can create a Sponsors list to keep track of all the codes you have made available to sponsors.

            Click Create Code, and you’re done!

            Create multiple codes

            You can generate multiple random codes that you can send to guests. Note that the Common Settings will apply to each of the codes generated.



            Number of codes to generate: Enter how many codes you need to create.

            Is it an access code?: slide to YES if you would like this code to reveal hidden ticket types you have created. (Scroll down below to see help hiding your ticket types.)

            Discount amount: if you're creating a code that should apply a discount to the guest's purchase, you'll want to specify the monetary amount discounted or the percentage to be discounted under Discount amount. Guests will be able to see the discounted amount after they enter their code and click Apply on the event page. 

            Note that you can make tickets that are both discounted and hidden by checking Is access code as well as entering a discount value. When guests enter the code on the event page, the hidden ticket type will appear with the discount applied.

            Number of uses: the number of tickets that each code can be used for. E.g. if you are generating 50 codes to give to 100 people for 2 tickets each, you should enter the number 2 here.

            Select tickets: select which ticket types you'd like this code to apply to. If you don't select any tickets, this code will not apply a discount or reveal hidden ticket types.

            Add to list: 
            you can create lists to group your codes for ease of reference later on. E.g. if you have a special discount for sponsors, you can create a Sponsors list to keep track of all the codes you have made available to sponsors.

            Click Create Codes, and you’re done!

            Import codes

            If you've created your own promotional codes, you can import them as a CSV file. 

            Create a CSV file, with the headers fields: code, numuses and listname. If numuses (the number of tickets that can be booked for each code) and listname are also specified under Common Settings on this page, the settings in your CSV file will take precedent.



            Is it an access code?: slide to YES if you would like this code to reveal hidden ticket types you have created. (Scroll down below to see help hiding your ticket types.)

            Discount amount: if you're creating a code that should apply a discount to the guest's purchase, you'll want to specify the monetary amount discounted or the percentage to be discounted under Discount amount. Guests will be able to see the discounted amount after they enter their code and click Apply on the event page. 

            Note that you can make tickets that are both discounted and hidden by checking Is access code as well as entering a discount value. When guests enter the code on the event page, the hidden ticket type will appear with the discount applied.

            Number of uses: the number of tickets that each code can be used for. E.g. if you are generating 50 codes to give to 100 people for 2 tickets each, you should enter the number 2 here.

            Select tickets: select which ticket types you'd like this code to apply to. If you don't select any tickets, this code will not apply a discount or reveal hidden ticket types.

            Add to list: 
            you can create lists to group your codes for ease of reference later on. E.g. if you have a special discount for sponsors, you can create a Sponsors list to keep track of all the codes you have made available to sponsors.

            Click Create Codes, and you’re done!

            Download lists

            If you've created lists, you can download each one individually or download all of them together for a breakdown of your codes.

            See the settings you've created for each code as well as how many times each code has been used. Codes that are currently in use are codes that have already been used to book tickets or codes that have just been applied for an order in progress.


            Delete a code

            If you no longer need a code that you've created, you can simply delete it from your Promotional Codes list. Under Actions, simply click Delete.

            Note that you will not be able to delete a code if it has already been used.


            Hiding ticket types for access codes

            To hide tickets for your event, go to Checkout then Ticket types from the menu of your event dashboard. Under Actions click the eye icon next to the ticket type you'd like to hide. Once you've done this, only guests with the access code will be able to order this ticket from the event page.




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