Orders
Refund an order
Refund an order If you approve a refund for a guest, you can process it from your Orders list. Refunding a paid ticket also cancels that ticket. Refund a guest 1 Open your Event Dashboard. 2 Go to Guest Management → Orders. 3 Find the relevant order. ...
Cancel a ticket
Cancel a ticket Cancel a guest's ticket when they’ll no longer be attending your event. Free tickets can simply be cancelled. Paid tickets must be refunded when they're cancelled. Cancel a ticket 1 Open your Event Dashboard. 2 Go to Guest Management ...
Change a guest's ticket type
Change a guest's ticket type If a guest needs to move to a different ticket type, you can change their tickets from your Orders list. For example, you might need to change an order from General Admission to VIP. Change the ticket type 1 Open your ...
Resend a guest's tickets
Resend a guest's tickets If a guest has lost their ticket email or can’t access their Quicket account, you can resend their tickets from your Event Dashboard. Resend tickets from your Guest List 1 Open your Event Dashboard. 2 Go to Guest Management → ...
View and search orders
View and search orders Use your Orders list to view bookings for your event and help guests with their tickets. The Orders list includes both paid and unpaid booking attempts and lets you take actions such as resending tickets, updating attendee ...