You've set up your Quicket account and are ready to open up bookings for your next event. Quicket is a self-managed platform, so you can start the event creation process at any time to get your tickets selling as soon as possible.
To start, follow the Create Event link we've provided on our homepage, or click your email address in the top right corner and select Create Event from the dropdown.
Step 1: Organiser Profile
If you've used Quicket for events before, you'll be able to select an Organiser Profile you've previously used or create a new profile. If you've never used Quicket, you can create your organiser profile. Your organiser profile allows visitors to your event page to know who is organising the event; you'll also have a page created that lists all of the current and past events listed under the same profile.
The only details required for your profile is a name (this could be an individual, organisation, brand, etc.) and an email address. The name is visible on your event page, but the email address is not visible and is only used for our support team to contact you if needed.
Step 2: Event Details
On the next page, you'll need to provide the name of your event, an event description, dates, venue and how your event will be listed. The event image is optional.
Event name: Give the event a short distinct name to make it easier for ticket buyers to find and share.
Event image: This will appear as a square image at the top right of your event page and will also be the thumbnail image that appears on Quicket's event listing pages (if your event is Public). For best quality, use a 600x600 image. You can further customise the design of your event page from your dashboard. Event description: Try to provide as much detail as possible in your description so ticket buyers know what they are buying tickets for. An easy way to organise your event information is by adding Tabbed Content to the description from your dashboard after creating the event. Click here for help setting up Tabbed Content.
Venue: If you've used Quicket before and this event is at the same venue as a previous event you've organised, you can choose Use a previous venue. Otherwise, simply type in the name of the venue (or you can put 'To be announced' if you're unsure still). The venue is address is optional, but is suggested so visitors to your page can see a map of where the event will be.
if your event is Online, such as a webinar, you can choose Change to online event.
Event listing: You'll need to select whether your event is Public or Private. Public events are searchable by anyone on Quicket or search engines such as Google. Private events are only visible to people who are given the event link.
Step 3: Ticket types
And now it's time to create your ticket types! You can create as many ticket types as you need, but get started with your first one by selecting a Paid ticket, Free ticket, or whether you'll be collecting Donations.
You'll need to provide the name of your ticket type, price (if a Paid ticket) and quantity available to sell. We've enabled some default settings for ticket types, but you can change these by clicking the cog icon under Options further customise each ticket type. Click here for more info on ticket types settings.
While you're able to choose settings for each individual ticket type by clicking the cog icon, the following settings are applicable to all of your ticket types:
Currency*: If you're selling tickets in a currency other than South African Rand, you'll need to link a Stripe account to your event from your dashboard. The currency applies to all of your ticket types, and you will not be able to change this after your first ticket sells. If you use Stripe to collect funds, we will invoice you for our commission and fees after the event ends.
Event capacity: Because you set a quantity for each ticket type, an event capacity is not required, and sales will be capped at the quantity set for each individual ticket type. If you set an event capacity, sales will be capped at the number set for the capacity.
E.g. if you have 200 'Adult' tickets available and 200' Kids' tickets available but you set an event capacity at 150, only 150 tickets can be sold total.
Allow refunds*: If ON, ticket buyers will be able to cancel and refund their tickets up to 1 working day before the start of the event if they can no longer attend.
Absorb ticket service fee*: By default, the service fee is charged to ticket buyers, but you can slide this to OFF to absorb this fee. If absorbed, the ticket service fees will be deducted from your event payout, along with our 4.9% ex VAT commission, after your event ends. Ticket service fees are R5 per ticket, capped at R10 per transaction.
*These will only appear if you've created any Paid ticket types.
Step 4: Dashboard
You can continue adding and editing any details and settings you'd like from your dashboard after you finish creating the event. When you're ready, click Go Live or Submit for Approval from your dashboard page.
Remember that event after your event is live, you can edit most details and settings throughout the span of your event. Get in touch with us on firstname.lastname@example.org if you need help with anything in your event dashboard.