Request a ticket refund

If refunds are available for your booking, you can submit a refund request through Quicket.

Request your refund

Go to My Tickets.

Find the relevant booking.

Select Manage Booking.

Select the available refund option.

Choose the ticket or tickets you want refunded.

Complete the information requested.

Review your request.

Submit the refund.

What happens to my ticket?

Once a ticket has been successfully cancelled and refunded, it can no longer be used to enter the event.

Don't use, transfer or give away a ticket after requesting a refund.

I can't see the refund option

The event organiser may not have enabled refunds, or the refund period may have ended.

Contact the event organiser if you need to discuss their refund policy.

Don't submit multiple requests

If you've already submitted a refund request, allow it to be processed before contacting Quicket or submitting additional requests.

What’s next?

Learn how long refunds can take, where the money will be paid and which fees may not be refundable.