My event was postponed

My event was postponed

My event was postponed
A postponed event will take place at a later date.
Your existing booking may remain valid for the new date.
Check the postponement information

Check the email address used for your booking for information about:

  • The new event date, if confirmed
  • Your existing tickets
  • Refund options
  • Any action you need to take
Do I need a new ticket?

Don't delete your original ticket.

Your existing booking may remain valid for the rescheduled event.

Follow the instructions provided by Quicket or the event organiser.
The new date hasn't been announced

An organiser may postpone an event before confirming the replacement date.

Keep your booking and wait for further communication.
I can't attend the new date

If the organiser postpones an event and you can't attend the replacement date, check the postponement communication for the refund options available to you.

Any refund window or deadline will be included where applicable.
My event uses Ticket Delivery Delay

If your event date changes, the ticket release time moves automatically with the new event date.

Check your booking for the updated release time.
What’s next?
Check for other event changes, review your refund options or learn how Ticket Delivery Delay works.