My event date or venue changed
Event organisers may sometimes change an event's date, time or venue.
Check the latest event information before travelling.
Check your event information
Review:
- The Quicket event page
- Your booking
- Emails from Quicket
- Communication from the event organiser
Make sure you check the latest information rather than relying on an older event post or message.
Has my ticket changed?
Your existing ticket may remain valid after an event detail changes.
Don't purchase another ticket unless you've specifically been instructed to do so.
The event date changed
Check the new:
- Date
- Start time
- Entry or gate-opening time
If the event uses Ticket Delivery Delay, your ticket release time will move with the new event date.
The venue changed
Check the new venue information carefully before travelling.
Pay attention to:
- Venue name
- Address
- Parking information
- Entry instructions
- Accessibility information
I can't attend because of the change
Check the communication from the organiser for any options available to affected ticket buyers.
If no information is provided, contact the event organiser.
What’s next?
Check whether the event has been postponed, review your options if you can no longer attend or confirm the latest venue information.