Create, edit or delete ticket types
Ticket types let you offer different booking options for your event, such as General Admission, VIP, Adult, Child, Free or Donation tickets.
You need at least one ticket type to create an event, but you can add, edit or remove ticket types later from your Event Dashboard.
How to create a ticket type
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Go to Organiser Hub → My Events.
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Go to Manage Checkout → Ticket Types.
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Choose the type of ticket you want to add:
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Add the price, if it’s a paid ticket.
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Enter the quantity available.
How to edit a ticket type
On the Ticket Types page:
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Find the ticket you want to change.
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Select the arrow next to the ticket type to expand its settings.
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Update the settings you need.
What can I edit?
Expand a ticket type to update its individual settings.
Sales start and end dates
Control when the ticket becomes available for purchase and when sales for that ticket type close.
Ticket description
Add useful information that helps guests understand what the ticket includes or who it is intended for.
Purchase limits
Set limits on how many tickets a guest can purchase in a booking.
Check-in validity dates
Control when tickets of this type are valid for check-in.
Ticket artwork
Customise the artwork associated with the ticket type where this option is available.
Ticket visibility
Control whether the ticket type is visible to guests during booking.
Door sales availability
Choose whether the ticket type can be sold through your event’s door-sales setup.
Can I change a ticket price?
You can change the price until someone has booked that ticket type.
Once a ticket of that type has been booked, its price can no longer be changed.
How to delete a ticket type
You can only delete a ticket type if no one has booked it or is currently placing an order for it.
If tickets have already been booked, you can hide the ticket type instead so no new guests can purchase it.
What’s next?
Continue configuring how your tickets are priced, sold and limited.