See guest feedback and reviews
Use your Reviews Report to see ratings and feedback submitted by guests after your event.
Quicket automatically invites eligible ticket buyers to review the event after it ends, provided reviews are enabled for your Organiser Profile.
Open your Reviews Report
2
Go to Organiser Hub → My Events.
4
Go to Reports → Reviews Report.
If guests have submitted reviews, you'll see them here along with your event's average rating.
Who can leave a review?
The person who made the booking receives the review invitation.
For example, if one buyer purchases two tickets, only the buyer receives the invitation — not the second ticket holder.
Guests who only purchased merchandise or made a donation aren't invited to review the event.
How long do guests have?
Eligible guests have up to 7 days after the event ends to submit their review.
Public and private reviews
Guests can choose whether their review is public or private.
Public reviews
Public reviews may be displayed on Quicket.
Private reviews
Private feedback remains visible to you through your reporting.
Manage review settings
Reviews are enabled by default and their settings are linked to your Organiser Profile, rather than only one event.
To change them:
2
Go to Manage Event → Organiser Profile.
3
Find the review settings.
4
Turn the relevant options on or off.
5
Save your Organiser Profile.
What’s next?
Use guest feedback alongside your attendance and sales information to understand how your event performed.