Request Quicket scanning staff
If you need help managing your event entrance, Quicket's Field Services team may be able to provide trained staff to assist with ticket scanning and access control.
When should I request staff?
Consider requesting staff if:
- You're expecting a large number of guests
- Guests need to enter within a short period
- You have multiple entrances
- Your entry process is complicated
- You don't have your own trained scanning team
Request Field Services staff
1
Open your Event Dashboard.
2
Go to On the Day → Field Services.
3
Review the available Field Services information.
A member of the Field Services team will contact you to confirm your requirements and prepare a quote.
How early should I book?
Submit requests for Field Services staff at least two weeks before your event.
Availability isn't guaranteed, so request staff as early as possible.
What information should I provide?
Include information such as:
- Event name
- Event date
- Venue
- Expected attendance
- Gate opening time
- How quickly guests need to enter
- Number of entrances
- Your expected check-in process
- Any additional access-control requirements
Providing accurate information helps the team recommend the right staffing setup.
What’s next?
Continue planning your event-day scanning setup and equipment requirements.