The Quicket POS app turns any location into a ticketing kiosk by allowing simultaneous online and onsite ticket sales. Selling tickets at your event door can be quick and easy, but proper preparation is key to a smooth event day.

Before your event, you'll need to create your event on Quicket and set up your devices, including your tablet, card machine, and ticket printer (if needed). Getting everything in place ahead of time means fewer headaches and faster sales when crowds arrive.

This article walks you through the setup process, so you're ready to sell tickets with confidence when the doors open.

Step 1: Create your event

The Quicket POS App is an extension of the Quicket website that displays events you've created online and marked as visible for Quicket POS. Before using the Quicket POS app at your event, you must first create your event on the Quicket website.

1.1. Make the ticket visible on Quicket POS

To make your tickets visible on the Quicket POS app, go to Organiser Hub → My Events, select your event, then navigate to Manage Checkout → Ticket Types. Click the arrow next to the relevant ticket type, scroll down, and toggle on Enable Point of Sale.

1.2. Review the payment methods available

All available Quicket POS payment methods are on by default. To review them, navigate to your event Dashboard, browse to Payments, and ensure that your preferred payment methods are toggled ON.

• Yoco Card Machine (Organiser): Use this if you’re connecting your own Yoco card machines.
• Cash Payment: Accept and record cash payments through Quicket POS while managing your own cash float.
• SnapScan: Offer ticket buyers the convenience of SnapScan payments at your event door.
• POS Collect External: Use alternative card machines, such as bank-issued devices, at your door.

Note: Yoco Card Machine (Organiser), Cash Payment, and SnapScan are enabled by default.

Step 2: Connect your devices

Quicket POS works with multiple devices to streamline ticket sales. You'll need an Android tablet (7 inches or larger) and a Yoco card machine or external card machine to process card payments. For physical ticket printing, you can book a ticket printer through us. This integrated system helps process sales quickly and keeps event queues moving smoothly.

Don’t have all these devices? You can reach out to our Field Services team to hire the equipment you need to run your door.

2.1. Setup the tablet

To start, download the Quicket POS app from the Google Play Store. Then open the app and log in using your Quicket credentials. These are the same details you use to login to the Quicket website.

2.2. Pair the Yoco Card Machine

Quicket POS seamlessly integrates with Yoco for secure card payments. To process transactions with your Yoco card machine, you must first pair it with your tablet. Simply navigate to Settings → Pair to complete the setup.

Note: We recommend using the Yoco Neo Touch machine for Quicket POS. You can learn more about Yoco and sign up for an account here. 

Note: Double check that the serial number on the back of the device matches the one reflected on Quicket POS app to ensure that you’ve chosen the correct one. Once paired, return to the Events screen to start processing transactions.

2.3. Connect the Quicket Ticket Printer

If you want to print physical tickets at the door, you’ll need to connect the Quicket POS Ticket Printer. The printer has been specially designed for Quicket and is only available for hire from our Field Services team. To learn more about the Quicket POS Printer and to request it for your event, email fieldservices@quicket.co.za.

To connect the printer, browse to the Settings screen, enter the Printer IP Address (as displayed on the printer box), and click Connect.

Step 3: Understand the fees

• 2.5% for payment processing costs
• 2.4% for platform costs

If you accept payments through SnapScan and Quicket’s Yoco machine (or both), the full 4.9% commission (excluding VAT) applies. However, if you use your own Yoco card machine, external card machine, or cash, you will only be charged 2.4% commission, as Quicket does not process the payment.

For more details, use the Quicket Ticket Sales Estimator or contact our support team..

Note: There are no fees for free tickets.