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            How to create a seating plan for your event

            You have an event that requires guests to reserve a seat at your venue in order to book. You can create a seating plan for your event during Step 2 of creating your event. Click here if you need help going through Step 1

            Don't hesitate to contact us if you need help setting up your event or seating plan. You can email us on organisers@quicket.co.za or call us on 021 424 9308 during business hours.

            To start setting up your seating plan, you'll need to select Reserved seating on Step 2 of the event creation form.



            Next, click
            Create / link chart.



            Be sure to read the short instructions, then click Let's get started!



            If you haven't created a seating plan before on Quicket, you'll need to click create a chart. If you have created a seating plan and are using the exact same seating plan as a previous event, then you can select that plan to link to the event.

            If you're starting fresh and creating a new seating plan, you'll need to select the floor plan design next. Please note that once a floor plan design is chosen, you will not be able to choose a different layout. E.g. if you choose the layout 'Rows without sections' and later realise you need to add tables, you won't be able to. For this reason, we suggest selecting Mixed Layout, just to be safe.




            It's best to go ahead and name the chart before you start designing.











            The default setting on the seating plan designer is
            Draw > Select. To remove the template seating plan listed, simply highlight the items and select Delete.



            To start designing your seating plan, stay on the Draw setting and then select the item below that you need to draw. You can create rows, tables, booths, general admission areas, or use the shapes function to create a stage or balcony, etc.

            Once you've finished drawing the seating plan, you'll need to label and categorise the chart.

            Labels: these are what the ticket buyers will see on their tickets and how they will know which seats they want to reserve on the event page, e.g. G7. Once a seat is selected, it will become greyed out on the event page and no one else will be able to select that seat. Note that any duplicated labels will become highlighted in red to catch your attention; duplicated labels may cause confusion to your ticket buyers, so please try to avoid this.

            Categories: this is how you link ticket types to your seating plan. E.g., categories may be VIP, General seating, Wheelchair seating, etc. Without categories, your ticket types won't appear on your event page! Categories can have multiple ticket types available, for instance a VIP category can have both an Adult ticket type and a Kids ticket type. You'll create your ticket types and link them to categories after you've finished designing your seating plan.

            Texts: providing text on the seating plan can help give the ticket buyers a better idea of how the venue is laid out. For instance, if you've created a stage at the top of your plan, use the Text function to label it Stage so ticket buyers know it's not a General Standing box.

            Background: if you want a background image behind your seating plan, you can upload one via an image URL. This is handy if your plan is a calendar booking system; simply upload the calendar here and fill in the booking time slots on the relevant days.

            Once you've finished designing your seating plan, click Save & Exit and you can create your ticket types. Don't forget to select which categories each ticket type will be available under!


            Click here if you need additional help setting up ticket types. 

            After you've set up your seating plan and ticket types, click Finish and you'll be taken to your event dashboard where you can make any additional changes you may need to your event, then submit for approval. 

            To view your seating plan from your event dashboard, simply go to Checkout then Seating charts or Ticket types.



            Don't hesitate to contact us if you need help setting up your event or seating plan. You can email us on organisers@quicket.co.za or call us on 021 424 9308 during business hours.

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