Use an access or discount code
Use an access or discount code
An event organiser may give you a promotional code to unlock hidden tickets or receive a discount.
Apply your code
1
Open the event page.
2
Select Tickets.
3
Find Enter Promotional Code.
4
Enter the code provided by the organiser.
5
Select the arrow to apply it.
6
Check that the ticket or discount appears.
7
Select your tickets and continue to checkout.
Promotional codes aren't case sensitive.
What's the difference between an access code and a discount code?
Discount code
A discount code reduces the price of selected tickets.
Access code
An access code can reveal ticket types that aren't normally visible on the event page.
A code can sometimes do both — reveal a hidden ticket and apply a discount.
My code isn't working
Check that:
- You've entered the code correctly
- You're using it for the correct event
- The relevant ticket is still available
- The code hasn't reached its maximum number of uses
If the code doesn't reveal the expected ticket or discount, it may have reached its usage limit.
I applied the code but left checkout
If you apply a code and then close your browser or go back before completing the booking, the code may temporarily become unavailable.
Wait approximately 15–30 minutes and try again.
What’s next?
Troubleshoot ticket availability or continue with your booking.