Sell tickets as a vendor

How to sell tickets as a vendor

You're using Quicket's online platform for ticket sales but also want to sell tickets at a physical location. Use our vending system to complement your online sales by selling tickets to your guests at a box office, school, theatre or other location from where you are operating. It also allows guests without internet access to come purchase tickets directly from you without the need to go online.

Unlike our new, cutting edge Quicket Point of Sale solution, vending can't process payments or refunds, and has limited functionality. Click here to learn how to set up your event and devices for Quicket POS.

Get in touch with us on support@quicket.co.za or phone on 021 424 9308 during office hours and we'll set you up as a Quicket vendor to sell tickets to your event.

Note: Please make a note of your operator code and keep it somewhere safe once you've been set up as a vendor; you'll need to enter this code before every purchase.

1. Enable vending mode

Once you're set up as a vendor you can start selling tickets! First, make sure you’re logged into your Quicket account. Once logged in, go to My Account -> Vending.



Slide the Send SMS default toggle to YES, if you'd like ticket buyers to receive their tickets by both SMS and email.


2. Sell tickets

Click Start Selling. A blue bar will appear and will show on every Quicket page that you visit, to keep you aware that you're in vending mode.
















A list of events you are authorised to sell tickets to will appear. Click on the image or name of the event that you would like to sell tickets for.



The event page will display. Click the Tickets button to proceed. 



You will then be prompted to enter your operator code then click Continue. The button will activate once the correct operator code has been entered. 
Note: You'll need to enter your operator code before every purchase.



Use the arrows to select the number of tickets required, then click Next to proceed. 
Enter the ticket buyer's details and specify whether they'd like to receive their tickets by SMS or email. Then click Next. 



Note:
  1. If they are buying more than one ticket, they have the option to have each ticket holder's information filled in. If they choose this option, just click Apply same details to the rest of the tickets. 
  2. Each ticket will be sent to each individual ticket holder via SMS but not to each ticket holder's email. All tickets bought in one purchase will be sent to the buyer's email address and stored in the buyer's Quicket account.
Re-enter the ticket buyer's email address, collect the money from them, and click Complete Order. 
Note: ONLY click this once you have received the funds.



The Order Completed Successfully page will display. You can then choose to complete a new transaction or print the ticket buyer's tickets.



3. Exit vending mode

To exit vending mode, browse back to the Quicket website. Then navigate to My Account -> Vending and click Disable vending mode or Click here to exit.
 


If you have any problems completing an order, give Quicket a call on 021 424 9308 or send an email to support@quicket.co.za.

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