Change the name or details on my ticket
If you entered incorrect information when booking, you may be able to update the details on your ticket from your Quicket account.
Ticket edits are only available if the event organiser has enabled them.
Edit your ticket details
1
Log in to your Quicket account.
3
Find the relevant booking.
5
Select Edit Ticket Details under Actions.
6
Update the information you need to change.
Your updated ticket information will be saved to your booking.
What can I change?
The information available to edit depends on what the organiser collected for the event.
This may include information such as:
- First name
- Surname
- Contact information
- ID or identification details
- Answers to ticket questions
I can't see Edit Ticket Details
The organiser may have disabled ticket edits for the event.
If Edit Ticket Details isn't available under your booking, contact the event organiser if you need information changed.
Giving the ticket to someone else?
Don't simply change the name on your ticket if you're giving the ticket to another person.
Use Quicket's ticket transfer feature instead, where available.
A transfer moves the ticket to the recipient's Quicket account and generates a new barcode for them.
What’s next?
Transfer the ticket to another person, understand the difference between an edit and a transfer, or update your booking invoice.