Can I sell my ticket in STEP to a specific buyer?

I'm selling my ticket to a specific buyer -- can we use STEP?

The Secure Ticket Exchange Programme (STEP) works as a queue that matches tickets from sellers who no longer need them to buyers who weren't able to secure tickets before they sold out. Because it matches tickets based on your place in the queue (whether buying or selling), you are not able to use STEP to make a direct sale.

If you have a buyer in mind already to sell your ticket to, you'll need to transfer your ticket directly to that person from your Quicket account. No funds are processed through Quicket for ticket transfers, so you will need to sort out payment with the buyer directly. 

All you need to transfer your ticket is the buyer's email address. Please ensure that they have given you an email address they can access and that you enter it correctly while making the transfer from your Quicket account. Ticket transfers cannot be reversed.


    • Related Articles

    • How do I sell my tickets in STEP?

      The Secure Ticket Exchange Program (STEP) works as a queue that matches tickets from sellers who no longer need them to buyers who weren't able to purchase them before they sold out. If your tickets are successfully sold in STEP, you will be refunded ...
    • Why can't I add my ticket to sell in STEP?

      If you're trying to add your tickets to sell in the STEP queue with no luck, there could be a few reasons you're having trouble: 1. Were the tickets you're trying to sell transferred to you?Transferred tickets are not eligible to be sold in STEP. ...
    • I'm buying a ticket from someone specific -- can we use STEP?

      The Secure Ticket Exchange Program (STEP) works as a queue that matches tickets from sellers who no longer need them to buyers who weren't able to secure tickets before they sold out. Because it matches tickets based on your place in the queue ...
    • How do I check the status of the tickets I'm selling in STEP?

      After you've added your tickets to sell in STEP, you should receive an email from Quicket letting you know your tickets were successfully placed in the queue. (Don't see that email? Try checking your Promotions folder or use the search bar in your ...
    • How to generate a PDF file of your own printed tickets

      You're selling tickets online but may also have some guests who prefer to buy tickets from you directly or from an outlet. You can generate a PDF file of tickets right from your event dashboard that you can give or sell to your guests offline. Note ...