How do I check my place in the STEP queue?
You can check your place in the queue at any time by logging into your Quicket account and going back to the STEP 'buy' page where you signed up for STEP. You can find this link in the email we sent you confirming you signed up to STEP, or follow the STEP link on the event page and click 'I want to BUY tickets'.
If you decide you no longer need tickets to the event, we encourage removing yourself from the queue. That will give any hopeful ticket buyers in the queue behind you a better chance at being offered a ticket to purchase.
If you decide you no longer need tickets to the event, we encourage removing yourself from the queue. That will give any hopeful ticket buyers in the queue behind you a better chance at being offered a ticket to purchase.
Related Articles
Can I remove my ticket from the STEP queue?
As long as your ticket has not been marked as Sold yet, you can request to have it removed from the queue. Just head back to the STEP 'sell' page where you added your ticket into the queue. You can find a link there from the email we sent you ...How do I buy tickets in STEP?
The Secure Ticket Exchange Program (STEP) works as a queue that matches the tickets from sellers who no longer need them to buyers who weren't able to secure tickets before they sold out. Please note that STEP is not available for every event on our ...How do I check the status of the tickets I'm selling in STEP?
After you've added your tickets to sell in STEP, you should receive an email from Quicket letting you know your tickets were successfully placed in the queue. (Don't see that email? Try checking your Promotions folder or use the search bar in your ...When will my ticket be sold in STEP?
How STEP works is that when a buyer gets to the top of the 'buy' queue, they are offered the ticket at the top of the 'sell' queue. We allow the buyer 24-48 hours to buy the ticket, depending on how close it is to the event start date. If they do not ...Why can't I add my ticket to sell in STEP?
If you're trying to add your tickets to sell in the STEP queue with no luck, there could be a few reasons you're having trouble: 1. Were the tickets you're trying to sell transferred to you?Transferred tickets are not eligible to be sold in STEP. ...