Customise checkout
Refund protection for ticket buyers
As an event organiser, you have the option to allow refunds for your event or to switch them off. In the case that refunds are switched off, we will offer ticket buyers the option to add refund protection via a third party service provider ...
How to integrate your Quicket and Payfast accounts
How does the integration work from a fees perspective? Though we always promote the usage of our own payment gateway as the first port of call on Quicket, we do provide integrations for those who need access to their funds in order to make the event ...
Setting your event capacity and ticket quantities
It's important to make sure you don't oversell your event, and we have a couple ways to ensure that doesn't happen. While creating your event (and throughout the span of your event), you have the opportunity to set a maximum quantity available for ...
How to add event artwork to your ticket design
You can add a custom design to your tickets by simply uploading your event artwork as a JPG or PNG image file. The image uploaded will appear on the ticket just below the ticket information, barcode and QR code. To add a design to all of your ticket ...
Using Ticket Groups to categorise and organise your ticket types
Ticket groups are a way of grouping similar sets of ticket types together under a common section. The group is displayed to ticket buyers and can be collapsed or expanded to show the ticket types that belong to that group. Start by logging into your ...
How to set up merchandise sales
You're organising an event and want to sell some promotional items with your tickets, or you just need a platform to list your own merchandise and collect funds. Start by logging into your Quicket account, and go to Organiser Hub -> My Events then ...
Using a registration system
If you're organising an event and need to collect information from guests before they make a booking, you can set up a registration form that guests must fill in before purchasing tickets. You'll have the option to let guests purchase tickets ...
Managing your guests' payment options at checkout
If you're using Quicket's payment facilities, we will pay out your event funds, less our commission and any fees you may have accumulated, within 3 working days after your event ends. You will only be able to see and choose your payment options from ...
How to collect custom questions from guests at checkout
You're organising an event and need to get specific information from your guests before they complete their order. Use Quicket's Collect Info section to collect the data you need to make your event run smoothly. Start by logging into your Quicket ...