Using your visitors report

You want to see who is visiting your event page and how they are getting there. The Visitors report will give you a breakdown of how people are getting to your event page, which sites are driving the most traffic and conversions, and some demographic information on your visitors.

Start by logging into your Quicket account, and go to Organiser Hub -> My Events then click on the name of your event. From the menu of your dashboard select Reports then Visitors Report.

The data from each report is gathered from our own servers as well as from Google Analytics. Please note that we cannot verify the accuracy of any data supplied from Google Analytics.

Referring sites

All traffic to your page in Analytics is represented by the 'source' and then by the 'medium,' i.e., source / medium, where the source refers to where the traffic originated, and the medium is how the traffic arrived.

If a referring site is listed as '(direct) / (none)' this is likely people arriving directly to your event page or people going to your event page from a website that is secured (i.e. on https), and Google can't determine the origin.

Note that Conversions refers to the number of people who reached the purchase success page. Currently, this does not apply to people who reserved tickets by EFT / cash deposit.

Visits by location and date

See where in the world your page visitors are coming from and when they visited most.

If you had any big social media pushes on a specific date, you can see in the section Number of visits during the event run if these efforts paid off.

Additional information

See the percentage of visitors coming from various social networks, how many visitors are coming from mobile devices, and the age and gender of your visitors, if that data is available.

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