Using a registration system

If you're organising an event and need to collect information from guests before they make a booking, you can set up a registration form that guests must fill in before purchasing tickets. You'll have the option to let guests purchase tickets immediately after registering, or you can choose to only allow guests to purchase tickets after you've approved their registration.

Start by logging into your Quicket account, and go to Organiser Hub -> My Events then click on the name of your event. Then from your event dashboard menu choose Manage Checkout  then Registrations.

Configure the settings of the registration form, enter a description then you can set up the information you need to collect from your guests.

Start by sliding the field 'Registrations Enabled' to YES. Otherwise your registration form will not appear on your event page.

Approve registrants manually or automatically: If you choose manual approval, you'll need to review and approve (or deny) each registration as it comes in. Automatic approval will approve each registration form as its completed.

Registrations open from: Choose what date and time guests will be able to start registering on your event page.

Registrations open until: Choose the date and time that registrations close on your event page. 

Check for registration on transfer: If you've allowed guests to transfer tickets but want to make sure the each ticket holder has filled out a registration form, slide this to YES. Recipients of transferred tickets will then be required to fill out the registration form before accessing their transferred ticket.

Force registration for all ticket holders: If guests are able to book more than one ticket per purchase but you need to make sure each guest has filled out a registration form, slide this to YES. Then at checkout, Quicket will check that the email address entered for each ticket holder is linked to a registration form before the purchase can be completed.

Send email on approval: Slide to YES if you'd like to notify guests via email when their registration is approved.

Description: This is an option field where you can explain the registration form to your guests before they fill it out.

Registration pending approval message: An optional field where you can leave a message for registrants who are pending approval.

Registration approved message: An optional field where you can leave a message for registrants if you have auto-approvals turned on.

Click Save Changes once finished, then click Setup Registration Form to add questions to your form.

Click Add Question and you can select from a drop-down list of commonly asked questions

​

Alternatively, you can click Create Custom Question to customise your questions. 

Once all of your questions are created, you can choose whether the question must be included, included AND required, or uncheck both if you no longer want to ask this question.

Click Add when you're finished.

Scroll down to List of Registrations to see everyone who has registered. Click Details to see the information they've filled in and to approve registrations if you've chosen to manually approve each form.

• Related Articles

• How to register a Quicket account

  You're organising an event and want to start selling tickets. You've come to the right place! Register an account on Quicket and you can start creating your event and selling tickets in no time. Note that if you're buying tickets and not creating an ...

• Viewing and using your guest list

  You can easily find a list of all of your guests that have booked tickets as well as those you've sent complimentary tickets and invitations to. Start by logging into your Quicket account, and go to Organiser Hub -> My Events then click on the name ...

• How to create a team registration

  Some event organisers may include or require the option to register as teams before booking tickets for the event. By creating a team you become the team owner and can invite new members, email existing team members and more. If the organiser has ...

• How to contact your guests via SMS

  Use the SMS Your Guests feature to quickly send info to any of your guests that provided a mobile phone number at checkout. Note that each SMS costs R0.25 ex VAT. This feature is not available for free events or events that have not yet turned over ...

• See feedback from guests in your Reviews Report

  As an event organiser using Quicket, you've always had access to quantitative reports such as your sales reports, visitors report and check-in report. Qualitative feedback is just as important so you can see your event from your attendees' ...