Update organiser contact information

Update organiser contact information

Update organiser contact information
Add contact information to your Organiser Profile so guests know how to reach your organisation when needed.

Contact information isn't required, but Quicket recommends providing useful contact details for guests and potential ticket buyers.

Update your contact details
1
Log in to Quicket.
2
Go to Org Profile.
3
Select the Organiser Profile you want to update.
4
Find the contact-information fields.
5
Add or update the required details.
6
Select Save Changes.
What contact information is public?
  • Telephone numbers can be displayed on the Organiser Profile
  • Mobile numbers can be displayed on the Organiser Profile
  • The profile email address isn't displayed publicly
  • The physical address isn't displayed publicly
Which email address should I use?

Use an email address that Quicket can use to contact the organiser if assistance is needed.

The email address entered when creating the Organiser Profile isn't shown to ticket buyers on the event page.
Keep contact information current

Review your profile periodically, particularly if:

  • Your event team changes
  • Your organisation changes phone numbers
  • Your event enquiries are handled by a different team
  • You're copying or reusing an older Organiser Profile
What’s next?
Keep your organiser and account information accurate and use your guest communication tools when important event details change.