Understand your Event Dashboard

Understand your Event Dashboard

Understand your Event Dashboard
Your Event Dashboard is the main control centre for your event. Use it to manage your event, monitor ticket sales, view reports and access the tools you need before, during and after your event.
How to open your Event Dashboard
1
Log in to Quicket.
2
Go to Organiser Hub → My Events.
3
Select the event you want to manage.
Your event status

Your event status tells you where your event is in its lifecycle. Select a status below to learn more.

Draft

Your event has been created but is not yet published.

You can continue editing your event and setting up everything you need before selecting Submit for Approval.

Published

Your event has been published and is available for guests to access based on your event's visibility settings.

View orders

View the orders placed for your event, including successful ticket purchases and the tickets included in each order.

Use your order information when you need to check a guest's booking or find a specific transaction.

Manage guests

Access your event's guest information and see who has booked tickets.

Use your guest list to find attendees, review ticket information and manage guests before and during your event.

View reports

Access your event reports to track sales, visitors, reviews, check-ins and other event information.

You can also view your event summary and tax invoice or export your event data for further analysis.

Create promotional codes

Create promotional codes that guests can use when booking tickets.

Depending on your setup, promotional codes can be used to offer discounts or provide access to specific ticket types or offers.

Send complimentary tickets

Send tickets directly to guests without requiring them to complete the normal checkout process.

Complimentary tickets can be useful for staff, performers, sponsors, VIPs, media or invited guests.

Update event details

Make changes to information displayed on your event page, such as your event description, dates, venue and other event settings.

Most event settings can still be edited after your event is published.

Finished

Your dashboard remains available after your event has ended. Use it to review reports and guest information, analyse sales and attendance, or copy the event if you're planning something similar in future.

Event Dashboard tools

At the top of your Event Dashboard, you'll find quick-access tools for viewing, sharing and managing your event.

Event page tools
Preview your event page

Open a preview of your event page to see what guests will see. This is useful when checking your event information, images and ticket setup before sharing your event.

Check your event status

View the current status of your event, such as Draft, Published or Finished. Your event's status tells you where it is in its lifecycle.

Check Public or Private visibility

See whether your event is set to Public or Private and manage how guests can find your event. Public events can be discoverable through Quicket, while Private events are intended to be accessed directly by people you share the event with.

Redirect your event page

Redirect visitors from this event page to another destination. This can be useful if the event has moved to another page or you need guests to visit a different event.

Share your event

Use the sharing options on your dashboard to quickly share your event with potential guests. Depending on the available options, you can share your event through social platforms, messaging services or email.

Event Actions

Select Event Actions on your dashboard to access additional tools for managing and sharing your event.

Copy your event

Create a new event using an existing event as your starting point. This can save time when you're organising a repeat or similar event, as you won't need to create everything again from scratch.

Postpone your event

Use this option when your event will no longer take place on its originally scheduled date but is expected to take place at a later date. Make sure guests are kept informed about any changes to your event.

Cancel your event

Use this option if your event will no longer be taking place. Cancelling an event may affect existing ticket holders, so make sure you understand how existing bookings and guest communication will be handled before cancelling.

Copy your event short link

Copy your event's short link so you can quickly share it with guests. You can use the link in emails, messages, social media posts and other promotional material.

Customise your short link

Customise the short link used to access your event page. A clear, recognisable short link can make your event URL easier to share and remember.

Send invitations

Send invitations to people you would like to invite to your event. Use this tool when you want to share your event directly with potential guests.

Get your event QR code

Access a QR code that links directly to your event. You can use the QR code on posters, flyers and other promotional material so guests can scan it to access your event page.

Export event data

Export your event data when you need to work with it outside of Quicket. This can be useful for your own reporting, record keeping or further analysis.

Overview Reports

Your Event Dashboard gives you a quick overview of how your event is performing. Select a metric below to learn what it shows.

Income
Shows the total income generated by your event. Use this to quickly see how much income your event has generated for the selected reporting period and ticket types.
Tickets sold
Shows the total number of tickets sold for your event. Use this to monitor ticket sales and see how bookings are progressing.
Event page visits
Shows the total number of visits to your event page. Use this to understand how much traffic your event page is receiving.
Conversion rate
Shows the percentage of visits to your event page that resulted in ticket sales. This can help you understand how effectively your event page traffic is converting into bookings.
Filter your Overview Reports
Date range
Choose the period you want to analyse. This allows you to focus on a specific period or view your event's performance across all time.
Ticket types
Choose which ticket types you want included in your Overview Reports. Select individual ticket types to analyse specific tickets, or choose Select All to include all ticket types.
Detailed reports

For more detailed information about your event, you can access the following reports and tools from your dashboard.

Visitors Report
Analyse visits to your event page and learn more about your audience. Use the Visitors Report to review visitor demographics and behaviour.
Sales Report
Review detailed sales and revenue statistics for your event. Use this report to monitor sales performance and understand how your different ticket types are selling.
Reviews
View and evaluate feedback received from attendees. Use this information to understand your guests' experience and identify feedback that may help you improve future events.
Event statement
View a concise overview of your event with an event statement. This gives you a quick summary of important event information in one place.
Provisional tax invoice
Access your provisional tax invoice for the event. Use this when you need to review the tax invoice associated with your event.
Export event data
Export your event-related data for further analysis or record keeping. This is useful when you want to work with your event information outside of Quicket.
Check-in Report
Monitor attendee check-ins and attendance trends. Use the Check-in Report to see how many guests have checked in and review attendance information from your event.
What’s next?
Continue setting up and managing your event with these guides.