Terms of Use: General

Terms of Use: General

These are our general terms of use and apply to all visitors to and users of our site and services. The services we offer may be subject to separate terms. If you do not understand or agree to any of the terms, then do not continue to use the site and/or the relevant services. 

Our terms are governed by the laws of the Republic of South Africa.

Persons under the age of 18 may not use our site unless under the supervision of their parents or legal guardians.

 

Who We Are


www.quicket.co.za, quicket.com, quicket.co.ke, quicket.co.ug and quicket.com.au are owned and operated by Munyhub Online Ticketing Services Proprietary Limited, but you can call us Quicket. When these terms use the term "Quicket," "we," "us", or "our", that refers to Quicket and its affiliates, and subsidiaries, and each of its and their respective officers, directors, agents, partners and employees.

We are a private company incorporated in the Republic of South Africa with registration number K2011/110621/07. 

We are VAT registered, with VAT registration number 4410267548.

Our headquarters are at the 5th Floor, 186 Loop Street, Cape Town, 8001, South Africa.

Our telephone number is +27 21 424 9308.

Our email address is: support@quicket.co.za


What We Do

 

Our services provide a simple way for organisers to create profiles related to their physical or online events (“events”) or fundraising campaigns ( “campaigns”), promote those pages and events/campaigns to visitors or browsers on the site, manage online or onsite event ticketing and registration, upload video content in respect of virtual events, and solicit campaign donations.

In these terms, where we refer to an “event organiser” or a “campaign organiser” (collectively, “organisers”) we refer to any event owner, organiser or duly authorized promoter using our services to create events/campaigns displayed on our site for consumers using our services to consume information about, as well as attend the event or donate to the campaign. All organisers, consumers and third parties using our services are all referred to collectively as "users," "you" or "your”.

 

We Are an Independent Service Provider


We are not the creator, organiser or owner of events/campaigns listed on the site. Rather, Quicket provides a service, which allows organisers to manage ticketing and fundraising and to promote their events/campaigns. 

Before using any of our services on our site, you must read and understand the specific rules, terms and conditions applicable to the use of those services.

 

Liability 


Quicket will not be liable for any indirect, special or consequential losses of any kind whatsoever arising from, or in connection with any person’s use of our services and/or our site.

Force Majeure” means, in relation to Quicket, any circumstances beyond the reasonable control of Quicket including (without limitation) any acts of war or public enemy, civil commotion or strife, political or civil disturbance, riot, insurrection, strikes, lock-out, interruption of transport, labour dispute, boycott, fire, explosion, flood, storm, infectious or contagious disease, epidemic, pandemic or natural or physical disaster, sabotage, terrorism, acts or omissions of any government, government agency, provincial or local or similar authority, laws or regulations or any acts of God or forces of nature. Quicket shall not be liable a result of any delays or failures of performance of its obligations if and to the extent that such delay or failure is caused by a Force Majeure event. 

 

Site Availability and Operation


We will always endeavor to maintain the operation of the site, but we cannot guarantee continuous, uninterrupted or secure access to our services and site

Access to our site may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the site as soon as reasonably possible.

 

Reviewing Events


Quicket allows certain users to review events within 7 days of an event end date.

Reviewers may submit a review anonymously or under a first name. Unless the user chooses to remain anonymous, the user’s name may be shared with the event organiser. Reviews are shared with the organiser, and the organiser may use these reviews in their own media or promotions. Unless disabled by the reviewer, reviews may be publicly displayed on our site, and will either show the reviewer name, or be listed as anonymous, depending on the option selected by the reviewer. 

Quicket reserves the right to remove reviews for any reason whatsoever, in our discretion, including but not limited to:

  1. Spam or fake content. Your review should reflect your genuine experience at the event and should not be posted just to manipulate ratings. Don't post fake content, don't post the same content multiple times, and don't post content for the same event from multiple accounts.

  2. Off-topic. Quicket is not meant to be a forum for general political, social commentary, or personal rants. Content that does not meet this standard will be removed.

  3. Restricted content. The content you upload may not feature calls to action, promotions or offers for the sale of products or services. The content shouldn't display hyperlinks, email addresses and/or phone numbers.

  4. Illegal content.

  5. Terrorist content. We strictly prohibit content related to terrorism, such as content that promotes terrorist acts, incites violence, or celebrates terrorist attacks. 

  6. Sexually explicit content

  7. Offensive content. 

  8. Dangerous or derogatory content. We don't permit reviews to contain content that threatens or advocates for harm on oneself or others, harasses, intimidates or bullies an individual or group of individuals, incites hatred against, promotes discrimination of, or disparages an individual or group on the basis of their race or ethnic origin, religion, disability, age, nationality, veteran status, sexual orientation, gender, gender identity, or other characteristic that is associated with systemic discrimination or marginalization.

  9. Impersonation. We will remove reviews that are falsely represented to another individual, company or organization if the reviewer is not authorized to represent them. 

  10. Conflict of interest. We don’t allow users to review their own event, or events of current or former employers, or competitor events.

Prohibited Use


Any account associated with the following activity will be terminated, and we may refuse to pay out any funds associated with such an account:

  1. impersonating any person or entity, or falsely claiming an affiliation with any person or entity;

  2. making unsolicited offers, advertisements, proposals, or sending junk mail or spam;

  3. any illegal activity, or in violation of any laws;

  4. defaming, harassing, abusing, threatening or defrauding any person, or collecting, or attempting to collect, personal information about any person without their consent;

  5. collecting payments other than as bona fide ticket payment for an event;

  6. using our site in any way that could damage, disable, overburden, or impair it, including by automation;

  7. intentionally interfering with other people’s use and enjoyment of the site, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code;

  8. enabling fraudulent funds transfers;

  9. using our site in a manner that results in, or may result in, complaints, disputes, reversals, charge-backs, fees, fines, penalties and other liability to Quicket, a user, or a third party;

  10. using our site in a manner that Quicket or any payment card network reasonably believes to be an abuse of the payment card system or a violation of payment card network rules;

  11. using our site to collect or contribute money for something that may be deemed harmful, false, misleading, unlawful, obscene, defamatory, defamatory, threatening, pornographic, harassing, hateful, or racially or ethnically offensive;

  12. using our site pursuant to any bribery or corruption activities, including but not limited to activity prohibited under the Prevention and Combatting of Corrupt Activities Act of South Africa, and any equivalent anti-bribery or anti-corruption legislation in any other jurisdiction worldwide;

  13. using Quicket to collect payments that support pyramid or ponzi schemes, matrix programs, other "get rich quick" schemes or certain multi-level marketing programs; and

  14. using Quicket to sell anything other than bona fide tickets for a legal event. 

Account Security


Account holders are responsible for keeping usernames and passwords for our site secure. We are not responsible for losses incurred by account holders because their password has been used by third parties. Account holders are liable for all transactions concluded on their account. If a user has reason to believe that its account is no longer secure (e.g. in the event of a loss, theft or unauthorized disclosure or use of an email address, password, or any credit, debit or charge card number, if applicable), then users agree to immediately notify Quicket.



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