Send invitations to your event

Send invitations to your event

Send invitations to your event
Use Quicket's Send Invites feature to invite contacts to your event and encourage them to book tickets.

Invitations are sent by email and include your event's start date, venue and a link to your event page where recipients can book tickets.

You can send invitations for both Public and Private events.

Before you begin
Important: Your event must be Published and Active before you can send invitations.

You can invite contacts individually, upload a contact list or use contacts from your previous Quicket events.

How to send invitations
1
Log in to Quicket.
2
Go to Organiser Hub → My Events.
3
Select the event you want to send invitations for.
4
From your Event Dashboard, open Event Actions.
5
Select Send Invites.
6
Choose how you'd like to add your contacts.
Note: If this is your first time accessing your Event Dashboard after publishing your event, you may see a popup prompting you to create or import a contact list.
Choose how to add your contacts

There are four ways to add contacts when sending invitations. Select an option below for instructions.

1. Use a previous contact list

If you've already created contact lists for this event or a previous event, you can reuse them.

  1. Select Use a previous list.
  2. Choose the contact list or lists you want to use.
  3. Review your selected contacts.
  4. Click Send Invites.
2. Upload a CSV file

Upload multiple contacts at once using a CSV (comma-separated values) file.

  1. Create a spreadsheet in Excel, Google Sheets or another spreadsheet application.
  2. Add three columns with the headings name, surname and email.
  3. Enter your contacts' details.
  4. Save or export the file in CSV format.
  5. Select Upload CSV and upload your file.
  6. Select the contacts you want to invite.
  7. Click Send Invites.
CSV file example

Your CSV file should follow this format:

namesurnameemail
JaneSmithjane@example.com
JohnBrownjohn@example.com
Tip: Make sure your column headings are exactly name, surname and email, and that the file is saved in CSV format before uploading.
3. Add contacts manually

If you're only inviting a few people, you can enter their details individually.

  1. Select Add contacts manually.
  2. Enter each contact's name, surname and email address.
  3. Add any additional contacts.
  4. Save your contacts as a new list or click Send Invites.
Note: If you send invitations without saving your contacts first, Quicket will automatically create a contact list for you.
4. Use contacts from a previous event

You can invite ticket buyers from events you've previously hosted on Quicket.

  1. Select Use previous event's contacts.
  2. Choose the event you want to use.
  3. Create a new contact list or send invitations immediately.
Important: Selecting a previous event adds all ticket buyers from that event to your contact list. If you only want to invite certain people, use one of the other contact methods instead.
What happens after sending invitations?

Once you've sent your invitations:

  • Recipients receive an email with your event's start date and venue.
  • The email includes a link to your event page.
  • Recipients can follow the link to book tickets.
Important: Sending an invitation does not automatically issue a ticket or reserve a place at your event.
Important things to know
  • One invitation per email address: Quicket only sends one invitation to each email address for a particular event. Duplicate invitations will not be sent, even if the contact appears on multiple lists.
  • Published events only: Your event must be Published and Active before invitations can be sent.
  • Public and Private events: Invitations can be sent for either event visibility setting.
  • Check your contact details: Make sure email addresses are correct before sending invitations.
  • Invitations are not complimentary tickets: If you want to provide free entry, use the complimentary tickets feature instead.
Need help?

If you're having trouble sending invitations or uploading your contact lists, contact the Quicket Support team for assistance.