How to resend tickets to your event guests
If you have a guest who lost their original ticket email or can't get into their Quicket account to download their ticket, you can resend it to their email right from your event dashboard.
Start by logging into your Quicket account, and go to Organiser Hub -> Manage Events then click on the name of your event. From the dashboard menu, go to
You can search for the guest in your guest list by name or email address. Once found, click
Next, simply click
and the tickets will be resent to the email address the booking was made under.
For security reasons, we would strongly advise against sending tickets to an email address other than the one the guest made the booking
under, however if you must send the tickets to a different email address you can do this from your Orders List.
First, you'll need to check that the person requesting the tickets to be sent to a different email address is the same person who ordered the tickets. They can verify this by emailing you the request from the email address they made the booking under.
To get to your Orders List to resend the tickets from there, click
in your guest list.
From the dropdown menu on the following page, choose
Enter the email address your guest has requested the tickets be sent to, and click Resend tickets. They should receive the ticket email within just a couple of minutes. If they don't see it in their inbox, however, they should try checking another folder in their email account such as Promotions or use the search bar in their email account to search for emails from Quicket.
How to send complimentary tickets
You may have guests who don't need to pay for tickets for your event. You can easily send complimentary tickets to guests right from your event dashboard. Comps are free for you to send and free for your guests to receive. Note that you can only ...
How to set up an incentive for guests to promote your event
You want to encourage your guests to promote your event and get the word out to a wider network of people. All it takes is a little incentive. Set up an incentive Start by logging into your Quicket account, and go to Organiser Hub -> Manage Events ...
Rules for Email Marketing
Email marketing is an exciting prospect as it gives you new territory to target your events to. While it is very effective, there are some fundamental rules that you should stick by when going for email marketing. For example, it is not going to do ...
How to send RSVPs to your event
If you have guests you'd like to send complimentary tickets to but want to first make sure they confirm attendance, simply send out RSVPs from your event dashboard and your guests can confirm or decline the invite. Please note that RSVPs count toward ...
Where can I find my tickets?
You've ordered tickets, but you're unable to find them or accidentally deleted your ticket confirmation email. Don't worry - we've stored your ticket in a couple places, so you never need to worry that it's lost. Check your email account Your tickets ...