Managing your guests' payment options at checkout
If you're using Quicket's payment facilities, we will pay out your event funds, less our commission and any fees you may have accumulated, within 3 working days after your event ends.
You will only be able to see and choose your payment options from your event dashboard after you've completed the event creation form.
Please note if you have a
PayFast account that you'd prefer to use to collect funds, this option will not appear in your event dashboard. Please send us an email on
support@quicket.co.za or phone us +27 21 424 9308 and our team can assist with linking your PayFast account.
Once your event is created, go to Organiser Hub -> My Events in your Quicket account then click on the name of your event. Navigate to the Payments menu option. Here you'll find a list of your payment options. You can select any combination of these by sliding the toggle to ON.
Quicket default payments: the default methods for payment are Quicket's card payment facilities (processed by our payment gateway Stitch), SnapScan, Zapper and Stitch Instant EFT.
Our support staff are available to help ticket buyers with any queries related to these default payment methods. Ticket funds collected through these methods are paid out 3 working days after your event ends, and we will automatically deduct our commission and any fees you have accumulated from your event payout.
Stripe: You can learn more about Stripe here: https://stripe.com/. To update the currency for your event, browse to Manage Checkout -> Ticket Types in your event dashboard menu. Please note that you will not be able to update your event currency once a ticket has been sold.
Once you have made your selections, scroll down and click Save Changes.
Related Articles
How to contact your guests via SMS
Use the SMS Your Guests feature to quickly send info to any of your guests that provided a mobile phone number at checkout. Note that each SMS costs R0.25 ex VAT. This feature is not available for free events or events that have not yet turned over ...
How to integrate your Quicket and Payfast accounts
How does the integration work from a fees perspective? Though we always promote the usage of our own payment gateway as the first port of call on Quicket, we do provide integrations for those who need access to their funds in order to make the event ...
Viewing and using your guest list
You can easily find a list of all of your guests that have booked tickets as well as those you've sent complimentary tickets and invitations to. Start by logging into your Quicket account, and go to Organiser Hub -> My Events then click on the name ...
Getting paid for your ticket sales
There are several ways you can add your banking details for your event payout. If you used Quicket's payment facilities and not your own merchant account, we will pay out the funds from your event - less our commission and any fees you may have ...
How to collect custom questions from guests at checkout
You're organising an event and need to get specific information from your guests before they complete their order. Use Quicket's Collect Info section to collect the data you need to make your event run smoothly. Start by logging into your Quicket ...