Manage communication preferences
Manage your Quicket communication preferences from your account.
Update your preferences
3
Find your communication or notification preferences.
4
Review the available options.
5
Update your preferences.
Marketing vs booking communication
There is an important difference between optional marketing communication and essential communication about a booking.
Changing your marketing preferences may stop promotional communication, but you may still receive important service messages relating to:
- Your bookings
- Your tickets
- Payments
- Refunds
- Event cancellations or postponements
- Important event changes
- Your Quicket account
These messages may be necessary to provide the service you've requested.
Communication from event organisers
When buying a ticket, an organiser may ask whether you'd like to receive future communication from them.
This is separate from essential communication about the event you've already booked.
Review the options carefully during checkout before giving your consent.
Unsubscribe from marketing emails
Where an email includes an Unsubscribe option, you can use it to update the relevant marketing preference.
Keep your contact details current
Even if you don't want promotional communication, make sure the email address and mobile number linked to your bookings are correct so you don't miss important event information.
What’s next?
Update your account details, manage which organisers you follow or change the email address linked to your account.