You'd like to connect your Quicket event to other services so that you can do things like automatically add a guest to your CRM when they buy a ticket or get an SMS when a VIP checks in at the gate. Integrate your Quicket event with Zapier and choose from thousands of apps and services to connect with for an even more seamless ticketing experience.
For more information on using Zapier in general, find a wide selection of articles in their Help Centre here:
To get started, log into your Quicket account and go to your event dashboard. From your dashboard menu select
, and you'll see your invitation to use Quicket on Zapier. Click
Login to Accept Invite
Sign Up to Accept Invite
if you don't already have a Zapier account.
Choose your Quicket Trigger
Once you've logged in or signed up, you can create your first Zap with Quicket.
Select which Quicket trigger you'd like an action for.
This triggers an action when a ticket is cancelled. This includes tickets cancelled because a refund was processed, or tickets cancelled because they were transferred to another a ticket holder.
This triggers an action when a single guest is added to your event. E.g. if someone makes an order for three tickets, an action will be triggered for all three guests.
This triggers an action when the guest is checked into your event or checked out of the event.
This triggers an action when an order for your event is completed. E.g. if someone makes an order for three tickets, an action will be triggered only once for the order.
If you have a pre-registration form set up (requiring guests to provide information before order tickets), this triggers an action when a user successfully registers for your event. This will only trigger when the registration is approved.
This triggers an action when a guests' ticket details are updated.
Click to continue at the bottom once you've selected a Trigger. Note that you can only set up one Trigger per Zap, so you'll need to make multiple Zaps to set up multiple Triggers.
Connect your Quicket account
Next, you'll need to connect your Quicket account to Zapier. If you've already connected a Quicket account, you can select your account, or click
Add a New Account
Add a New Account
you'll see a popup asking you to retrieve your Quicket user token.
Click the link provided and you'll be taken to your Quicket account to fetch your user token.
Copy the user token, enter it into the space provided in the Zapier popup and click
Choose your Quicket event
On the following page you'll need to select which of your Quicket events you're integrating with Zapier. Search for your event by name or event ID, or select from the list of events that Zapier fetched from your account.
Note that you will only be able to select
Test your connection
Zapier will want to test the trigger to make sure everything will run smoothly. Make sure you have at least one guest in your event before testing. If you don't have any guests in your event yet, you can send yourself a complimentary ticket and then cancel it later on. (You can cancel tickets from your Orders List.
Click here for help using your Orders List.
To carry on, click
Test & Review
Test & Continue
, or simply
If the test was successful, you'll see an option to view your guest to see all of the information that Zapier pulls through. If everything looks good, click
Set up your Action App
Next you'll need to choose the Action App. This is the app or service that you want triggered by Quicket.
Choose from a list of apps you've used previously, or search for the app using the search bar. You can choose from hundreds of apps.
Once you've selected your app, you'll need to choose an Action. This is what will happen in the app or service when your trigger on Quicket happens. Click
once you've selected your action.
Connect your Action App account
You'll need to connect to your account on the app that you've selected so Zapier can test your action.
once you've tested that the account is connected.
Choose your Action App option details
Zapier will generate the different options that you have for the Action you've selected.
to test your action.
That's it! As long your action triggered correctly in the test, you're good to go.