I need more information about an event
Please note that Quicket is only the ticketing provider for the events listed on our website and do not manage which information an organiser chooses to provide on their event page. If you need information beyond what is listed on the event page, please contact the event organiser directly.
Check the event page
The best place to find information about an event is from the event page itself. You can search for all public events listed on our site from our homepage. Just use the search bar provided, or click Browse Events at the top of the Quicket homepage.Once you've found the event you're looking for, you can find ticket details, the event description, dates and location by navigating through the event page.Find all of the ticket options under Choose Your Tickets. Click the information icon 'i' for specific information on what this ticket type includes.Scroll down just a bit to see the event description, date and venue.
If you're unable to find what you need from the information provided on this page, you can contact the event organiser directly. Some organisers may provide a phone number for you to use; if not, contact us and we'll do our best to get you in touch with the organiser.
Check your Quicket account
If you've already purchased tickets for the event, you have a few options to find more information.
From there, you can click View tickets. Your ticket will have the event date and location listed, as well as the name on your ticket, the ticket type and price and barcode number.
If you'd like to view the event page again, you can click the name of the event above your order details.
How to change your ticket details
As long as the event organiser has allowed ticket edits for the event you're attending, you can make changes to your ticket details right from your Quicket account. Please note this option should not be used if you're giving away your tickets. The ...
I need to know the date of an event
The best way to get any information about an event is from the event page on Quicket. You can search for all publicly listed events on our homepage here. If you're unable to find the event by searching for it, it's possible the event is not yet live ...
How to collect custom information from guests at checkout
You're organising an event and need to get specific information from your guests before they complete their order. Use Quicket's Collect Info section to collect the data you need to make your event run smoothly. Once you’ve set up your event, head to ...
How to create an event
You've set up your Quicket account and are ready to open up bookings for your next event. Quicket is a self-managed platform, so you can start the event creation process at any time to get your tickets selling as soon as possible. To start, go to ...
How to create a recurring event
Your event is a series scheduled over multiple times or dates. No need to set up separate event pages - you can list each segment of your event on the same event page with our Recurring Events feature. To start, go to our homepage, then click ...