How to transfer attendees in an event series

How to transfer attendees to a different schedule in an event series

If you have an event series, there may come a time when you need to transfer the attendees from one schedule in the series to another. No problem! Simply follow the instructions below to find out how.

Get started by logging into your Quicket account, and go to Organiser Hub > Manage Events. Click on the name of your event.

Then from your dashboard menu, go to Guest Management > Transfer Schedules.

NB: Please note that you are not able to create new schedules or hide schedules while transferring attendees. If you need to create a new schedule or a hide a schedule from your event page, please go to Event Page > Event Details in your dashboard menu.

All you'll need to do is select the schedule that you want to move attendees from, select the schedule that you want to move the attendees to, and then provide a reason that you making the transfer. The reason will be shown to attendees in the confirmation email we send to let them know their schedule has been changed.

Please note the following:
  1. All attendees in a schedule must be transferred; you are not able to select specific attendees to move to a new date.
  2. All attendees will be transferred to the new date regardless of the ticket capacity set for each schedule. 
  3. For seated events, you are only able to transfer attendees to a schedule that has 0 tickets booked. If you need to create a new schedule, please do so by going to Event Page > Event Details in your dashboard.
  4. If none of your schedules have attendees yet, please simply hide your schedules and create new ones by going to Event Page > Event Details in your dashboard.
If you have any questions please don't hesitate to reach out to us on or by phoning us on +27 21 424 9308.

    • Related Articles

    • How to create a recurring event

      Your event is a series scheduled over multiple times or dates. No need to set up separate event pages - you can list each segment of your event on the same event page with our Recurring Events feature. To start, go to our homepage, then click ...
    • How to cancel or postpone your event

      Unfortunately events sometimes need to be cancelled or postponed for reasons out of your control. We know this can be stressful, so we've tried to make it as easy as possible to communicate the event change with your guests with the click of a button ...
    • How to create an event

      You've set up your Quicket account and are ready to open up bookings for your next event. Quicket is a self-managed platform, so you can start the event creation process at any time to get your tickets selling as soon as possible. To start, go to ...
    • Your event streaming checklist

      Running an event online rather than in-person might make you feel slightly removed from your guests, but it is still an experience that they're investing time and money to attend, and you want them to come away feeling it was worth their while. Below ...
    • How to transfer tickets to someone else

      The most secure way to give a ticket to someone else is to transfer the ticket from your Quicket account. This will remove the ticket from your account and put it into the recipient's Quicket account with a new barcode (if the recipient does not have ...