How to buy a ticket using SnapScan
SnapScan is an app you can download on your smart phone to make payment by scanning a code. You can find out more about SnapScan here.
Choose your tickets
On the event page, click the TICKETS button and you'll see all of the ticket type options, the sales start or end date of each ticket type, ticket prices and the Quicket booking fee.
Choose which tickets and how many of each you would like to order by clicking the ' + ' button. You can decrease the quantity of tickets by clicking the ' - ' button.
Click the CHECKOUT button to proceed.
Review your order
You are given at least fifteen minutes to fill in your details and complete your order. But don’t worry; if your time runs out, just select your tickets and start again.
You can click Change Order in your Order Summary if you need to go back to the event page for any reason.
Buyer information
You'll need to enter your email address here so we know where to send your tickets. If you've used Quicket before, you can log into your account right from the page. However, you don't have to log in to purchase tickets -- just enter your email address again, and we'll store your tickets in the same account.
If you've never used Quicket, entering your email address will create an account for you where you can always access your tickets.
Payment information
Under Payment information, you'll want to select the option 'SnapScan' from the dropdown menu. You'll only be shown the QR code to scan for payment after filling in your ticket details and clicking Complete Order.
Ticket details
Under Ticket Details, you'll need to fill out some information for your tickets. Event organisers often require additional information, so if you have any questions about what's being requested, it's best to contact the organiser directly. Quicket will never share your information with any outside parties - this stays between you and the event organiser.
Click Complete Order!
Confirm payment with SnapScan
Confirm payment with SnapScan
After clicking the Complete Order button, you'll be taken to a page with a QR code you can scan for payment with your SnapScan app.
The rest of the payment will take place within the SnapScan app on your phone, but do not close the Quicket browser while you are paying with SnapScan.
The Quicket payment that comes up in your SnapScan app after scanning the QR code is specifically linked to your purchase on Quicket, so if you change the amount to be paid, the payment will not be successful and your tickets will not be confirmed.
Click Pay in the SnapScan app. You may need to provide a one-time pin in the app to confirm the payment.
Once you can see the payment has gone through in the app, head back to the Quicket browser where you originally started your purchase. If the payment was successful, the page should reload to the Quicket Success page, and your tickets will be emailed to you and stored in your Quicket account.
Please don't hesitate to get in touch with us if you need any help making your booking. You can chat to our Customer Success team on support@quicket.co.za.
For help using SnapScan specifically, please email help@snapscan.co.za.
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