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Support for event organisers, fundraisers and ticket buyersLegal Terms and Policies
Everything you need to know about the Quicket terms of use and policies.
Recent Articles
How to view the guest list of a specific time slot
Need to know who’s attending a specific time slot of your event? You can easily view a list of all guests for a specific time slot, including those who’ve booked tickets and those who’ve received complimentary tickets or invitations. Simply log into ...How to manage ticket visibility for events with multiple time slots
Need to manage ticket sales for events with multiple time slots? You can now create different ticket types for specific time slots with Quicket, giving you greater flexibility and control over your ticket sales. In this help article we’ll walk you ...How to integrate your Quicket and Paystack accounts
How does the integration work from a fees perspective? Though we always promote using the Quicket payment gateway as the first port of call, we do provide integrations for organisers who need access to their funds in order to make the event itself ...Installing the Meta Pixel Helper for Chrome
The Meta Pixel Helper is a troubleshooting tool that helps you validate your pixel implementation. The Facebook Pixel Helper works in the background to look for conversion or Facebook pixels and provide realtime feedback on the implementation. A ...Using the Meta Pixel: What are Meta/Facebook Events?
Meta and Quicket refer to events entirely seperately and this can be confusing to someone new to marketing and using pixels. Quicket refers to events as the event that you are hosting and selling tickets to on our platform. Facebook Events Manager ...
Popular Articles
Privacy Policy
Introduction: These terms must be read with our Website Terms and Community Guidelines, Terms of Use and our other policies and terms available on our website. All users and our service providers are bound by the terms and conditions of this Privacy ...The General Data Protection Regulation
What is GDPR? The General Data Protection Regulation (GDPR) is a regulation by the European Union that aims to expand the protection of EU citizens' personal data and the control each citizen has over the personal data they share with organisations. ...Terms of Use: Consumers
TERMS OF USE: CONSUMERS These terms must be read with our Website Terms and Community Guidelines. When we refer to ourselves in these terms, we refer to Quicket, as well as our affiliates, subsidiaries, and each entity’s officers, directors, agents, ...Website Terms and Community Guidelines
Introduction These are the website terms and community guidelines applicable to everyone who visits, or otherwise interacts with the Quicket platform, website or app (the “platform”). These terms must be read with our Privacy Policy. Please refer to ...How to buy a ticket with a card
Please note that if your card has been issued by a South African bank, it must be enrolled in 3D Secure to make a purchase on Quicket. Please contact your bank if you’re unsure of your card’s 3D Secure enrollment status. You can find more information ...